Apple fans are starting to return their Vision Pros

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For some Apple Vision Pro buyers, the honeymoon is already over.

It’s no coincidence that Vision Pro owners are making waves on social media that they are Returning their $3,500 headset In the last few days. Apple allows you to return any product within 14 days of purchase – and for the first wave of Vision Pro buyers, we’re right on that point.

“Despite being as magical to use as I hoped, it was very uncomfortable to wear even for short periods of time due to both the weight and strap design. I wanted to use it, but was afraid to put it on,” Ortolani also says Posted About returning a device.

“Trying to recover from the constant headaches and eye strain I was experiencing is very costly and burdensome. I’ll be back for the next one.”

This is not surprising. Every human body is unique, which is a problem when you’re scaling up production of a wearable for the mass market. Comfort is essentially sacrificed – and this affects people disproportionately. With smartwatches, it often depends on the size and weight of the case compared to your wrist. With a smart ring, it’s the size of your finger. Many people unfortunately are between sizes or have problems with swollen fingers. For smart glasses and headsets, having a low nose bridge may mean the device slides off your face or fails to adequately block light.

But hardware isn’t the only issue. Another common complaint is that the Vision Pro doesn’t provide enough productivity relative to the price. One user noted threads Looking at the Figma screen was making him dizzy but the device was not even applicable to his work. Another engineer wrote “Failed to explain the coding experience” on social media platform X. [him]” and issues with concentration that led to headaches.

“If I’m not using it for productivity, and if I don’t like it for entertainment, and if there aren’t enough games to play on it – I can’t justify keeping it,” one Reddit user wrote. the user wrote,

For Carter Gibson, a senior manager who works on community management and moderation at Google, it’s the fine details. Things like messing with windows and file management are going to hinder productivity.

“It’s hard to multitask between ‘Windows,'” Gibson told me in a conversation. threads, “Many file types are not supported on Vision Pro. I’m also not able to see how creating a slide in VP would consume less energy than doing the same with a mouse and keyboard – even if it feels like you’re in minority Report,

It’s hard to say how this vocal subgroup of early adopters will impact Vision Pro going forward. Many who said they would return the device also said they would be eager to try the second generation Vision Pro. Others stressed that the technical problem wasn’t as big as a killer app or a lack of comfort. It is difficult to say how widespread this phenomenon is. While these users are speaking out on social media, we have no idea of ​​the actual return rate – or what Apple’s internal expectations are for the Vision Pro.

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